Setting up a custom SMTP server

In order to send e-mails through your own infrastructure, you may set up SMTP server for freispace to use.

Setting up a new server

1. Go to the Team settings.

2. Switch to the tab Administration.

3. Scroll down to the SMTP servers section and click Add SMTP server.

4. Enter an internal name followed by your SMTP server settings.

   • By default, we use freispace servers as a fallback if your SMTP server fails to accept our message three times. Although we strongly advise against it, you may disable this behaviour by activating Deactivate fallback. Doing so may result in e-mails such as invoices not being able to be sent.

   • You may Enable debugging for us to log interactions with your server. This may help diagnose connection issues.

5. Click Add.

Testing your new server

Once you have created an SMTP server, you may test the connection by clicking the Test button.

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You still need to enable sending through your newly added server. Follow the next steps to actually start sending e-mails.

Enabling sending through your server

Whilst you have now added your SMTP server, we still need to set up when to use it.

You may use a different SMTP server for each Company entity you have set up.

1. Go to the Team settings.

2. Switch to the tab Company entities.

3. Edit the legal entity that should use your SMTP server.

4. Under E-mail dispatch, select your SMTP server.

5. Click Save.

Whenever the Company entity is now selected for a billing document, we will use your SMTP server to deliver the document.